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Order Cancellation Policy

Nutricity quickly processes and ships orders for fast delivery.

If you wish to cancel your order, please be sure to review the following policy.

Order Cancellation Period

  • After order Within 24 hoursCancellation is possible in this case.
  • Cancellation requests can be made by contacting the customer support team as instructed below.Within 24 hoursMust be received.
  • OrderNot yet shippedIf a cancellation request is received within 24 hours,
    PaymentFull refund to the original payment methodIt will.

24-hour order cancellation

  • After the order has passed 24 hours, the order generally proceeds to the shipment preparation or shipment stage.
  • In this case, the order cancellation.It may be impossible..
  • For items that have already been shippedRefuse Delivery on ReceiptYou can select it.
  • Rejected itemsOriginal state 그대로 If returned to us,
    Refund only the item amountand shipping costs are non-refundable.

Important Notice

  • All refunds are issued using the payment method used at the time of order.Original payment methodwill be processed.
  • In the case of returns due to cancellation after 24 hours or refusal of receipt,Shipping costs are non-refundable..
  • If an item is rejected, if it is damaged or not in its original condition,
    Restocking Fee May be charged.

Contact Us

If you have any questions regarding order cancellations, please contact us below.

Nutricity / Gofinch – Customer Support (South Korea)

📧 Email: [email protected]

🌐 Website: https://nutricity.kr